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ScribeAmerica-HoweWeCanImproveHealthcare

How We Can Improve Healthcare While Reducing Costs

Six years ago, Harvard Business School professors Robert Kaplan and Michael Porter wrote that the potential to improve outcomes while simultaneously reducing costs was greater in the U.S. health care system than it was in any other field they’d ever encountered. What was true then is likely still true. The U.S. still…

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Posted In: Future of Healthcare, General, Quality, Efficiency, Utilization On: Tuesday, 19 September, 2017
ScribeAmerica-PatientExperiences

Why Patient Experiences are More Important than Ever

  Hospitals that produce higher patient-experience scores do better financially than hospitals that don’t. And as the American healthcare system evolves, it’s likely that the financial gap between high and low performers will widen. Of course, as everyone knows, Medicare is now penalizing hospitals with poor HCAHPS scores. But don’t assume that’s…

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Posted In: Future of Healthcare, General, Quality, Efficiency, Utilization On: Tuesday, 12 September, 2017
ScribeAmerica-HowCommunicationandCoordinationImproveSurgicalOutcomes

How Communication and Coordination Improve Surgical Outcomes

Both inside and outside the operating room, clear, complete, and respectful communication saves lives. That’s both intuitively true, and increasingly borne out by research. In a recent example, and one that may turn out to have profound resonance, hospitals in South Carolina were invited to participate in a program based…

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Posted In: Future of Healthcare, Quality, Efficiency, Utilization On: Tuesday, 8 August, 2017
ScribeAmerica-Crucial

Crucial Elements in the Shift from Volume to Value

Frenzied coverage of the ongoing effort to repeal and replace (or maybe just repeal) the Affordable Care Act has focused primarily on how many Americans will lose their health insurance if Republicans succeed, how much the sought-after tax cuts will benefit the wealthiest taxpayers, and what the political fallout might be….

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Posted In: Future of Healthcare On: Tuesday, 25 July, 2017
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