Outpatient Scribes

When patients need access to care outside of the hospital setting, reducing wait times and managing volume is critical. Scribes transform care team work-flow to meet daily outpatient challenges.

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The key to success in the outpatient setting comes down to customization.

Our outpatient scribe program meets the DEMANDS OF INDIVIDUAL PROVIDER PREFERENCE, while never losing sight of the big picture. Optimizing work-flow and REDUCING CARE TEAM CLERICAL BURDEN is especially important for outpatient providers in today’s healthcare environment. That’s why we have expanded training and implementation to over 100 specialties and subspecialties.

Depending on the needs of an outpatient specialty, SCRIBES ALLOW PROVIDERS TO SEE MORE PATIENTS IN A DAY, and focus efforts on improving clinical outcomes. Across all E&M levels, scribes are able to document patient encounters with greater detail, leading to more precise reimbursements and increased revenue.

Benefits

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1

Increase patient access to care.

2

Manage seasonal fluctuation in patient census without adding an additional provider.

3

Decrease number of non-billable encounters.

4

Save time per patient encounter.

5

Complete clinical Information in real-time.

6

Reduce time spent charting.

7

Impact RAF scores and improve billing.

8

Impact patient care and increase satisfaction scores.

9

Compare provider satisfaction surveys post scribe implementation.

10

Assist with backlogged documentation encounters.

How it Works

To achieve measurable results, our team closely monitors progress from the first day of implementation.

Together, we improve the effectiveness of your outpatient providers.

Identify opportunities for improvement
Support the transition to a medical scribe program
Define KPIs and goals
Train scribes to meet outpatient specialty specific needs

Together, we improve the effectiveness of your outpatient providers.

Our goal is to increase effectiveness and mitigate risk with our integrated approach.

Work on-site with outpatient administrators
Review metrics including cost and quality

Our goal is to increase effectiveness and mitigate risk with our integrated approach.

Our process ensures scribes are ready for a fast-paced environment.

Step 1: Demanding classroom training
Step 2: Training shifts with senior level scribes
Step 3: Continuous and Regular Reassessment

Our process ensures scribes are ready for a fast-paced environment.

The Advanced Scribe Training Program

Approximately 120 hours per scribe

1

Orientation

2 weeks

Medical Terminology
System Based Videos
Audio Exercises
HIPAA/PHI Compliance
Documentation for Billing and Medicolegal Liability
Professional Appearance
Case Presentations
Final Examination

2

Supervisory Period

minimum 6 days

One-to-one Personal Clinical Training
Real-time Chart Review and Corrective Feedback
Advanced Efficiency and Patient Tracking Training
Core Measures and PQRI Documentation
Clinical Performance Final Assessment

3

Periodic Re-assessment

Quality Assurance Program and Continuing Scribe Education
Monthly Evaluations and Performance Assessments
Monthly Provider-to-Scribe Satisfaction Reporting
Charting Review and Deficiency Log

Case Studies

Provide Quality Care with Medical Scribes.

ACP Internist- Scribes: A write way and a wrong way

ACP Internist- Scribes: A write way and a wrong way

Even after Sandra Kamnetz, MD, became comfortable with using an electronic health record (EHR) in her family medicine practice, she still found the data entry during the exam intrusive and time consuming. She preferred to focus on the patient.

Medical Scribes in an Academic Dermatology Practice

Medical Scribes in an Academic Dermatology Practice

Electronic medical records (EMRs) have resulted in increased documentation burden, with physicians spending up to 2 hours on EMR-related tasks for every 1 patient-care hour.

The Use of Medical Scribes in Health Care Settings: A Systematic Review and Future Directions

The Use of Medical Scribes in Health Care Settings: A Systematic Review and Future Directions

Electronic health records (EHRs) hold promise to improve productivity, quality, and outcomes; however, using EHRs can be cumbersome, disruptive to workflow, and off-putting to patients and clinicians. One proposed solution to this problem is the use of medical scribes. The purpose of this systematic review is to summarize the literature investigating the effect of medical scribes on health care productivity, quality, and outcomes. Implications for future research are discussed.

A Cost-Benefit Analysis of Medical Scribes and Electronic Medical Record System in an Academic Urology Clinic

A Cost-Benefit Analysis of Medical Scribes and Electronic Medical Record System in an Academic Urology Clinic

Electronic medical records have introduced an additional level of complexity to the patient-provider encounter and medical scribes may offer a solution. We examined how a medical scribe system could support an academic urology clinic. To assess the financial feasibility of this model, we analyzed the additional costs associated with adding medical scribes and we discuss the potential benefits of this system.

5 Ways to Improve Physician Satisfaction

5 Ways to Improve Physician Satisfaction

Shifting from a physician-centered work distribution model to a shared-care model can lead to improved physician satisfaction and greater “joy in practice,” according to a report recently published in the Annals of Family Medicine.

Scribes in ambulatory practice improve patient and physician satisfaction

Scribes in ambulatory practice improve patient and physician satisfaction

The increasing use of electronic medical records during the clinical encounter brings not only benefits but also barriers that may affect the doctor-patient relationship and increase the work burden of the physician. We evaluated whether the use of an electronic medical record scribe in an academic urology program would ameliorate these problems.

ACP Internist- Scribes: A write way and a wrong way

ACP Internist- Scribes: A write way and a wrong way

Even after Sandra Kamnetz, MD, became comfortable with using an electronic health record (EHR) in her family medicine practice, she still found the data entry during the exam intrusive and time consuming. She preferred to focus on the patient.

Medical Scribes in an Academic Dermatology Practice

Medical Scribes in an Academic Dermatology Practice

Electronic medical records (EMRs) have resulted in increased documentation burden, with physicians spending up to 2 hours on EMR-related tasks for every 1 patient-care hour.

The Use of Medical Scribes in Health Care Settings: A Systematic Review and Future Directions

The Use of Medical Scribes in Health Care Settings: A Systematic Review and Future Directions

Electronic health records (EHRs) hold promise to improve productivity, quality, and outcomes; however, using EHRs can be cumbersome, disruptive to workflow, and off-putting to patients and clinicians. One proposed solution to this problem is the use of medical scribes. The purpose of this systematic review is to summarize the literature investigating the effect of medical scribes on health care productivity, quality, and outcomes. Implications for future research are discussed.

A Cost-Benefit Analysis of Medical Scribes and Electronic Medical Record System in an Academic Urology Clinic

A Cost-Benefit Analysis of Medical Scribes and Electronic Medical Record System in an Academic Urology Clinic

Electronic medical records have introduced an additional level of complexity to the patient-provider encounter and medical scribes may offer a solution. We examined how a medical scribe system could support an academic urology clinic. To assess the financial feasibility of this model, we analyzed the additional costs associated with adding medical scribes and we discuss the potential benefits of this system.

5 Ways to Improve Physician Satisfaction

5 Ways to Improve Physician Satisfaction

Shifting from a physician-centered work distribution model to a shared-care model can lead to improved physician satisfaction and greater “joy in practice,” according to a report recently published in the Annals of Family Medicine.

Scribes in ambulatory practice improve patient and physician satisfaction

Scribes in ambulatory practice improve patient and physician satisfaction

The increasing use of electronic medical records during the clinical encounter brings not only benefits but also barriers that may affect the doctor-patient relationship and increase the work burden of the physician. We evaluated whether the use of an electronic medical record scribe in an academic urology program would ameliorate these problems.

ACP Internist- Scribes: A write way and a wrong way

ACP Internist- Scribes: A write way and a wrong way

Even after Sandra Kamnetz, MD, became comfortable with using an electronic health record (EHR) in her family medicine practice, she still found the data entry during the exam intrusive and time consuming. She preferred to focus on the patient.

Interested in Becoming a Scribe?

See How Scribes Can Help

Get more information on how scribes from ScribeAmerica can work for your organization with a member of our Business Development team.

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